If your pet has been diagnosed with a chronic illness and requires long-term medications to keep him/her happy for as long as possible. Here are the things you need to know about how to order and collect your pet’s medication:
- It is important we examine your pet regularly to monitor the medication efficacy, detect any side-effects or possibly alter his/her treatment regime. This is not only a legal requirement but also good practice as your pet’s condition might progress over time.
- We must re-examine animal under our care we dispense medication to at least every six months but some diseases (diabetes, hyperthyroidism, epilepsy, heart diseases and hypertension) might require more frequent checks especially in the stabilisation phase. Your vet will advise you on the frequency of rechecks and this might change overtime.
- We can dispense medication to you up to three months at the time.
- They are exceptions to this rule, particularly for some analgesics which we can only give out four weeks at the time and are not allowed to post.
- Please do give us 48-hours notice that your pet’s drugs are getting low. This allows for ordering and preparing.
- When ordering your pet’s medications, give the full name, the strength and the dose you are giving, especially if you have changed it.
- Should you require your drugs to be posted a recorded delivery postage fee will be charged to you. Some drugs have to be refrigerated (e.g. insulin) and will need to be collected.
- We are happy to issue a written prescription for you to obtain the medications from a different supplier. Do mention this, when you request them. A written prescription is issued for a maximum of three months and carries a fee. You will be responsible to pick up your written prescription and deal with your drug supplier directly.