What to Expect

Veterinary Service with Courtesy & Respect!

As a new client of our Veterinary Hospital in Canterbury, you can expect our full attention to your pets’ needs.  Our service will be provided with courtesy and respect.

When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available.  Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

You will normally see a Veterinary Technician first who will take a history, and gather some data for the doctor.  A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary.  You will normally see the Technician again to wrap things up, and she will provide you with further educational information and answer routine wellness and care questions for you.  Our client care specialists will handle billing and schedule any needed follow up.

We are excited to meet you and your human and animal family members!

In an emergency

Our Hospital is open for emergencies 24/7 365 days a year - Please always phone us first.


Vetsnow provides on-site night care and emergency service for our patients. They are dedicated only to emergency and critical care.




Location Hours
Monday8:30am – 6:30pm
Tuesday8:30am – 6:30pm
Wednesday8:30am – 6:30pm
Thursday8:30am – 6:30pm
Friday8:30am – 6:30pm
Saturday9:00am – 1:00pm
SundayClosed

*Consultation times between 9-12, and 3-6.